Privacy Policy

Work Bridge EU ("Work Bridge", "we", "us", "our") is a business management consultancy registered and operating in Serbia. We provide business advisory, market intelligence, growth strategy, strategic recommendations, communication and reporting services, and our employer–agency bridging service.

Data Controller: Work Bridge EU
Address: JURIJA GAGARINA 231, No. 329, BELGRADE (NOVI BELGRADE) 11073, BELGRADE, SERBIA
Email: office@workbridgeeu.com
Phone: +91 77430-18188

We process your personal data under the following legal bases:

• Consent — where you have given clear consent (e.g. contact forms)
• Contract — where processing is necessary to provide the services you have requested
• Legitimate Interest — for certain business communications and service improvement
• Legal Obligation — where Serbian or EU law requires us to retain certain records

We may collect the following categories of personal data:

• Name, job title, and company name
• Email address and telephone number
• Country of residence or operation
• Details of your business enquiry or consultancy needs
• Technical data: IP address, browser type, and pages visited (via server logs)
• Communication records: emails, meeting notes, and reports shared

Your personal data is used for the following purposes:

• Responding to enquiries submitted via our contact form or by email/phone
• Delivering contracted consultancy services to our clients
• Sending relevant service updates, market intelligence, and reports to clients
• Improving and developing our services
• Complying with legal obligations under Serbian and EU law

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We retain your personal data for as long as is necessary for the purposes described in this policy, and in accordance with applicable Serbian and EU law. As a general guide:

• Enquiry data: up to 12 months from last contact, unless a consultancy relationship is established
• Client engagement data: up to 7 years following the end of the engagement, for contractual and accounting purposes
• Marketing consent records: until withdrawn

Under GDPR and the Serbian Law on Personal Data Protection (LPDP), you have the following rights:

• Right to Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate data
• Right to Erasure — request deletion of your data, subject to legal exceptions
• Right to Restrict Processing — request that we limit how we use your data
• Right to Data Portability — receive your data in a portable format
• Right to Object — object to processing based on legitimate interest
• Right to Withdraw Consent — at any time, without affecting prior processing

To exercise any of these rights, contact us at office@workbridgeeu.com. We will respond within 30 days.

Our website uses only essential technical cookies required for the website to function. We do not currently use analytics cookies, tracking cookies, or advertising cookies. If this changes, we will update this policy and request your consent where required.

Our website may link to third-party websites or services (including Google Maps for location display). We are not responsible for the privacy practices of third-party services and encourage you to review their privacy policies. Third-party services used on this website include:

• Google Fonts — for typography (fonts loaded from Google servers)
• Google Maps — for embedded location map on the Contact page
• Unsplash — CDN images used under Unsplash License

Work Bridge EU is based in Serbia, which the European Commission has not yet issued an adequacy decision for in all contexts. For clients in EU/EEA member states, we rely on standard contractual clauses (SCCs) or equivalent mechanisms where required for any transfer of personal data into Serbia. Please contact us if you require further information on our data transfer mechanisms.

We take data security seriously and implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our measures include SSL/TLS encryption for data in transit, access controls, and staff awareness of data protection obligations.

We may update this Privacy Policy from time to time. We will publish the updated policy on this page with a revised "Last Updated" date. For material changes, we will notify active clients by email. We encourage you to review this page periodically.

For any privacy-related questions or to exercise your rights, please contact: office@workbridgeeu.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs), or with the relevant supervisory authority in your EU member state.